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Service and Support

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Update Date:2019/10/22 16:36:58 Clicks:3116

In order to better serve customers and let more users use Jiale products, Jiale Co., Ltd. adheres to the principle of user first, and sets up a hotline for customers, and selects services for different projects according to voice prompts. And authorized to set up product joint guarantee service centers all over the country to provide timely and fast after-sales service for Jiale users.

The company applies for repair by telephone, responds within 2 hours in the local area, and provides services in place within 48 hours, so as to meet the customer's commissioning, installation, maintenance and other related services. Strictly follow the industry standard of "one month return, three months replacement and 18 months warranty" within the product warranty period, and implement the Three Guarantees service. For product problems caused by human or non quality problems, paid maintenance and service shall be implemented.

Customer hotline: 400-680-9991